Your rights

Depending on the law that applies to you, you may have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your account data.
• Export your data in a portable format.
• Ask questions about how your data is processed.
• Withdraw consent where processing is based on consent.

Do it yourself

• Export — the Download my data tool builds a file of your Veranova data instantly.
• Delete content — delete your own posts, messages, comments and stories any time.
• Settings — control privacy, visibility and preferences in Settings.

Request our help

For anything you cannot do yourself, submit a privacy request. Each request creates a tracked case. Processing includes verifying that you are the account owner — we never release account data to someone else, and we never expose another person's data to you.

Status workflow

Requests move through: received → identity verification → in review → processing → completed (or rejected with a reason you can appeal).

What may be retained

Some records (fraud-prevention, security and lawful audit records) may be retained where the law requires it, even after account data deletion. We will tell you what was retained and why.