For the public

Veranova publishes only what it is legally permitted to publish about legal requests — see the Transparency Center. Private user data is never published on public pages.

For legal authorities

Veranova discloses account information only where required by valid legal process in an applicable jurisdiction:

• Submit requests on official letterhead identifying the legal authority and the specific records sought.
• Requests are logged and reviewed by the Veranova legal contact.
• Emergency disclosure requests involving imminent risk of harm are prioritised.
• Veranova notifies affected users of legal requests where legally permitted.

Contact

Legal requests should be submitted through the Legal contact category and will be routed to the responsible contact. Veranova publishes an official legal email on the Company page once configured by administrators.

What we do not do

We do not accept requests through informal channels, and we do not disclose data without valid legal process except where immediately required to prevent imminent harm, as permitted by law.